1. Select a product and add it to the cart (click on 'Add to Cart').

2. When your order is finished, please click "Checkout".

3.Select your preferred Express Checkout.

4. Otherwise, enter the customer information and click “Proceed to shipping method selection”.

5. Enter the shipping method and click “Proceed to payment”.

6. Enter your credit card information and click “pay now”.

8. Your order is complete. Please check your inbox for the order confirmation email.

For international shipping, the shipping fee is a flat rate of approximately ¥2,500 (excluding tax) for all items. However, please note that orders containing long umbrellas or yukata will incur a shipping fee of ¥3,500 (excluding tax).
*For shipments to the United States, the shipping fee is approximately ¥5,000 (excluding tax).
Please note that we are currently unable to ship long umbrellas.

< Long Umbrella >

※ Japanese Pattern Textile 16-Rib Long Umbrella

※ Fugaku Bull's Eye 24-Rib Long Umbrella

※ Retro Dome Umbrella

※ Japanese Pattern Textile Natural Bamboo 16-Rib Long Umbrella

※ Japanese Pattern Textile Natural Bamboo Parasol Umbrella

*Safety Transparent Children's Umbrella

※ Hokusai Bangasa (Coarse Oilpaper) Umbrella※ Maiko Umbrella ... etc

Products will be delivered by EMS.
In addition, import tax, duties and other fees that are levied when goods arrive in your country of residence may be burdened to you.
You will be responsible for any additional charges for customs clearance.
We cannot change nor predict these prices.

■About defective items

If your item arrives damaged or defective, please contact our customer support within 7 days of delivery.

Once we confirm the details of your inquiry, we will issue a refund for the item's purchase price.

Please note that you do not need to return defective items. If we are sending a replacement item, please dispose of the defective item on your end once the replacement arrives.

Please also note that any customs duties, import consumption tax, or other charges you paid in connection with importing the item into the U.S. are not eligible for reimbursement from our store.

If you would like to request a refund of customs duties, please refer to the procedure described below.

■About customs duty refunds

In the United States, there is a duty refund system (Drawback) for duties (Duty) already paid in relation to defective items or returns; however, this system is primarily intended for importers and businesses, and in most cases it is difficult for individual customers to file such a claim on their own. If you wish to seek a customs duty refund, we recommend that you first check with the shipping carrier that delivered your item (FedEx, UPS, DHL, etc.), or with the customs broker you used at the time of import declaration, to see whether a duty refund is possible on the grounds of return or defect.

Reference: U.S. Customs and Border Protection (CBP) Drawback Program Overview
https://www.cbp.gov/trade/programs-administration/entry-summary/drawback-overview

*After confirming the payment, your order cannot be canceled or modified.
*We are not responsible for any damage or loss during delivery.
*A warranty period of "Within 7 Days" will be set up after customers receive the product. (Umbrella has no warranty period.)
*For initial failure within the period, we will send you another product. Please inform us for this request.
*Repairment services are only available for all products sold by our brand store. However, customers will be responsible for round-trip shipping, repair costs and customs duties.
*Due to customs clearance, delivery may be delayed from the original scheduled delivery date.

Please feel free to contact us if you have any questions.

Response time : Monday to Friday (except holidays)