International Shipping Information
Regarding orders from overseas
ORDER GUIDELINES
1. Select a product and add it to the cart (click on 'Add to Cart').
2. When your order is finished, please click "Checkout".
3.Select your preferred Express Checkout.
4. Otherwise, enter the customer information and click “Proceed to shipping method selection”.
5. Enter the shipping method and click “Proceed to payment”.
6. Enter your credit card information and click “pay now”.
8. Your order is complete. Please check your inbox for the order confirmation email.
ABOUT SHIPPING COST
For international shipping, the shipping fee is a flat rate of approximately ¥2,500 (excluding tax) for all items. However, please note that orders containing long umbrellas or yukata will incur a shipping fee of ¥3,500 (excluding tax).
*For shipments to the United States, the shipping fee is approximately ¥5,000 (excluding tax).
Please note that we are currently unable to ship long umbrellas.
< Long Umbrella >
※ Japanese Pattern Textile 16-Rib Long Umbrella
※ Fugaku Bull's Eye 24-Rib Long Umbrella
※ Retro Dome Umbrella
※ Japanese Pattern Textile Natural Bamboo 16-Rib Long Umbrella
※ Japanese Pattern Textile Natural Bamboo Parasol Umbrella
*Safety Transparent Children's Umbrella
※ Hokusai Bangasa (Coarse Oilpaper) Umbrella※ Maiko Umbrella ... etc
Products will be delivered by EMS.
In addition, import tax, duties and other fees that are levied when goods arrive in your country of residence may be burdened to you.
You will be responsible for any additional charges for customs clearance.
We cannot change nor predict these prices.
IMPORTANT
*After confirming the payment, your order cannot be canceled or modified.
*We are not responsible for any damage or loss during delivery.
*A warranty period of "Within 7 Days" will be set up after customers receive the product. (Umbrella has no warranty period.)
*For initial failure within the period, we will send you another product. Please inform us for this request.
*Repairment services are only available for all products sold by our brand store. However, customers will be responsible for round-trip shipping, repair costs and customs duties.
*Due to customs clearance, delivery may be delayed from the original scheduled delivery date.
Please feel free to contact us if you have any questions.
Response time : Monday to Friday (except holidays)
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